Intercultural Communication in Aged Care - Knowing the Person Online Course Details

Training in the personal aspects of intercultural communication equips caregivers to better understand and connect with elderly individuals from various cultures, promoting empathetic and culturally attuned communication.

Understanding and respecting the rich tapestry of linguistic, cultural, and faith-based diversity is fundamental in delivering person-centred care in aged care settings. This course is specifically designed to deepen the knowledge and skills of supervisory and direct care staff in multicultural aged care environments, emphasising the critical importance of individual histories and identities in care planning and delivery.

This focused course provides crucial insights into person-centred care practices, essential for creating a safe and respectful environment that acknowledges the uniqueness of each care recipient.

Key learnings from the course include:

  • Recognising the impact of a resident's past experiences on their present self and care needs
  • Exploring the significance of personal histories, life experiences, and memories in shaping care requirements
  • Understanding the principles of communicating and caring for the 'whole person' in a person-centred care framework
  • Developing comprehensive strategies for ensuring the safety and well-being of residents by considering their entire background and preferences

Tailored to meet the needs of staff in multicultural aged care settings, this course utilises advanced educational technologies to present content relevant to the nuances of intercultural communication and care. Through interactive scenarios and practical strategies, participants will learn how to effectively incorporate an understanding of each resident's unique story into their care approach, thereby enhancing the quality and safety of care provided.

Intercultural Communication in Aged Care - Knowing the Person Key Facts


100% Online Course - Complete your course quickly and easily online.

Learn at your own pace - Track your progress and complete your course at your convenience within a 3-month period.

Engaging & Interactive Content - Enjoy a mix of interactive modules, multiple-choice questions, and videos that make learning fun and interesting.

Same Day Certificate - Certificate of completion will be emailed directly to you.

 Unique Approach to Refresher Training
Professional Audio
Animation and Interactivity
WCAG 2.0 Accessibility
Mobile Compatibility

Intercultural Communication in Aged Care - Knowing the Person Course Requirements

Our Intercultural Communication in Aged Care - Knowing the Person courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.

To complete an online course you need the following resources -

  • PC or Mac Computer, Tablet, iPad, iPhone or Android phone
  • Internet connection and browser (see below)
  • Speakers or headphones

Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away, and have 3 months to complete the course.

The Intercultural Communication in Aged Care - Knowing the Person course is a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed the course, you will be emailed your Certificate of Completion straight away.

Online Course Software

Our online courses are accessible on a wide range of devices including Windows and Mac computers, iPads, tablets, and smartphones (both Android and iPhone).

  • For computers and tablets, we advise using the most recent versions of Chrome, Firefox, or Safari. Please note, Microsoft Edge is not supported at this time.
  • For iPhone users, the operating system should be iOS 11 or above, and Safari is the recommended browser.
  • For Android users, Chrome is the recommended browser.

Intercultural Communication in Aged Care - Knowing the Person Course Pre-requisites

  • There are no pre-requisites for completing these courses and students do not require a USI number.

Intercultural Communication in Aged Care - Knowing the Person Certification

Course Enrolment

Student Handbook

The cost for the Intercultural Communication in Aged Care - Knowing the Person Online course is $49.
View the Intercultural Communication in Aged Care - Knowing the Person Refund Policy.

     

If organising staff training, we can facilitate the Intercultural Communication in Aged Care - Knowing the Person Online course for groups.

Online Course FAQs

How do I get my Certificate?

Once you've successfully completed your online course you'll receive your certificate by email straight away.

What are the System Requirements?

How do you get access to the course material? Once you log onto your learner portal, your course will be there. All you need to do is click START.

Do you need to download any software? No, just log in with your desktop or iPhone and you can start it straight away!

When does access expire? You will need to complete the course within 3 months of the original booking date.

Can you use Windows, Mac, Android and iPhone? YES, you can use all software. 

Are there any tests and what type of tests are they? Within the course, there is interactive modules, multiple choice and videos.

What do I need to start learning?

Nothing! All you need is a computer or laptop. The latest versions of Internet Explorer, Chrome or Safari are recommend.

Why learn online?

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.

General Course FAQs

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Can I pay my package in instalments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

Can you get me a job?

Although we cannot guarantee you a job, we would be delighted to refer you to an agent who may be able to assist you to find work.

What if I have trouble with written/spoken english for a Course?

You may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

What payment methods do you accept?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.