Retail Courses Online
Build confident, capable retail skills with our specialised online courses designed to support strong customer service & workplace safety.
Suitable for all careers within a range of industries with no pre-requisites required.
Begin your journey today with our interactive online courses, or email info@trainingunlimited.com.au for details.
Alcohol and Drugs in the Workplace Online
The aim of this course is to develop your awareness of the impacts of the harmful use of alcohol and other drugs, and to outline the steps you can take to get help if you need it.
Basic Life Support Online
This course has been developed as refresher training to provide healthcare professionals with an understanding of how to provide basic life support in an emergency situation.
Bullying and Harassment for Employees Online
This course has been designed to provide employees with an understanding about bullying and harassment in the workplace.
CPR Online
This course has been developed to provide a better understanding of the skills and knowledge to administer Cardiopulmonary Resuscitation (CPR) in an emergency and you can learn at your own pace.
Dealing with Change: Own Your Response Online
This course has been developed to provide you with three simple techniques to help you stay calm, clear-headed, and in control no matter what changes come your way.
Dealing with Workplace Conflict Online
This course has been designed to provide you with an understanding of how to deal with and de-escalate conflict.
Develop a Better Work-Life Balance Online
This course has been designed to help individuals identify strategies to balance personal and professional life while maintaining wellbeing and productivity.
Diversity, Equity, Inclusion, and Belonging at Work Online
Effective Communication Online
This course has been designed to strengthen communication skills by focusing on clarity, listening, and effective interactions in professional settings.
Effective Decision-Making Online
This course has been designed to teach practical decision-making frameworks and strategies, helping managers make informed choices with confidence.
Embracing Diversity Online
This course has been designed to build awareness and practical skills for fostering inclusivity, equity, and respect for diversity in the workplace.
Equal Employment Opportunity for Employees Online
This course has been designed to provide you with an understanding of equal employment opportunity (EEO) and discrimination.
Fire Awareness and Extinguisher Training Online
This course has been developed to provide an understanding of fire safety and how to use portable fire equipment to extinguish a fire.
Fire Warden Training Online
This course has been developed to provide the learner with an understanding of the warden's role in the workplace.
General Evacuation Training Online
This course has been developed to provide the learner with an understanding of why evacuations take place, what occurs during an emergency and their responsibilities concerning
Identifying Poor Performance, Misconduct and Absenteeism Online
This course will provide you with an understanding of what misconduct, poor performance and absenteeism are, and what can happen if they're not managed correctly.
Improving Wellbeing Online
This course has been designed to support personal and workplace wellbeing by developing strategies to maintain balance, resilience, and health.
Manual Handling Online
This course has been developed to provide learners with a thorough understanding of the risks involved in manual handling and to enhance their awareness of the correct techniques and practices to perform tasks safely.
Psychosocial Risk Management in the Workplace Online
This course has been developed to provide learners with an understanding of what mental health conditions are and the importance of supporting mental health in the workplace.
Sexual Harassment Online
This course has been developed to provide the learner with an understanding of how to recognise and avoid behaviour that could be considered sexual harassment.
Stress Less at Work Online
This course has been developed to provide you with an understanding of workplace stress and a range of strategies to help you manage stress.
Working Safely with Hazardous Chemicals in the Workplace Online
This course has been developed to provide the learner with an understanding of what hazardous chemicals are, how to identify them and use them safely.
Retail Courses
In an industry where customer expectations are high and teams need to work efficiently under pressure, ongoing retail training helps staff stay confident, compliant, and ready to perform.
Build stronger retail teams with our range of online Retail courses designed to support the skills that matter most - customer service, communication, managing workplace behaviour, and responding calmly to challenges. These courses also support safer retail environments by reinforcing key WHS knowledge, emergency awareness, and risk management.
Designed for retail staff at all levels, this training is ideal for onboarding, refresher learning, and continued development. With flexible online access, your team can upskill quickly, strengthen professionalism, and contribute to a more productive, respectful, and safety-focused workplace.
Retail Training Programs
These non-accredited online courses are offered through our learning management system. There are 2 components to these training program:
- Online learning
- Online workbooks
There are no pre-requisites for completing Retail courses and students do not require a USI number.
Retail Key Facts
100% Online Course - Complete your course quickly and easily online.
Learn at your own pace - Track your progress and complete your course at your convenience within a 3-month period.
Engaging & Interactive Content - Enjoy a mix of interactive modules, multiple-choice questions, and videos that make learning fun and interesting.
Same Day Certificate - Certificate of completion will be emailed directly to you.
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Unique Approach to Refresher Training |
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Professional Audio |
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Animation and Interactivity |
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WCAG 2.0 Accessibility |
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Mobile Compatibility |
Retail Course Requirements
Our Retail courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.
To complete an online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The Retail courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete a course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed a course, you will be emailed your Certificate of Completion straight away.
- Online Course Software
Our online courses are accessible on a wide range of devices including Windows and Mac computers, iPads, tablets, and smartphones (both Android and iPhone).
- For computers and tablets, we advise using the most recent versions of Chrome, Firefox, or Safari. Please note, Microsoft Edge is not supported at this time.
- For iPhone users, the operating system should be iOS 11 or above, and Safari is the recommended browser.
- For Android users, Chrome is the recommended browser.
Retail Course Pre-requisites
- There are no pre-requisites for completing these courses and students do not require a USI number.
Retail Staff Training
For group enrolments we supply staff with individual access to online courses, personalised certificates and corporate discounts for 25 or more employees.
Online Course FAQs
- How do I get my Certificate?
Once you've successfully completed your online course you'll receive your certificate by email straight away.
- What are the System Requirements?
How do you get access to the course material? Once you log onto your learner portal, your course will be there. All you need to do is click START.
Do you need to download any software? No, just log in with your desktop or iPhone and you can start it straight away!
When does access expire? You will need to complete the course within 3 months of the original booking date.
Can you use Windows, Mac, Android and iPhone? YES, you can use all software.
Are there any tests and what type of tests are they? Within the course, there is interactive modules, multiple choice and videos.
- What do I need to start learning?
Nothing! All you need is a computer or laptop. The latest versions of Internet Explorer, Chrome or Safari are recommend.
- Why learn online?
Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.
General Course FAQs
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
- Can I pay my package in instalments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- Can you get me a job?
Although we cannot guarantee you a job, we would be delighted to refer you to an agent who may be able to assist you to find work.
- What if I have trouble with written/spoken english for a Course?
You may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- What payment methods do you accept?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.