The Australian Primary Health Care Nurses Association (APNA)

This course is officially endorsed by the APNA, meeting all the required quality standards criteria. Eligible participants who complete the educational activities within this course are entitled to claim 20 points towards their Continuing Professional Development (CPD).

understanding dementia: effective communication apna cpd points

Understanding Dementia: Effective Communication Online Course Details

Unlock the potential of compassionate care with our 'Understanding Dementia - Effective Communication' training. Tailored to Australian healthcare standards, this course fosters meaningful connections with dementia patients, enhancing their quality of life and promoting a dignified and respectful approach to dementia care.

This course has been developed to provide learners with an understanding of how to improve communication skills so they can develop a better understanding of what a person with dementia needs.

Working with people who dementia is ot easy. It can be upsetting, trying and challenging, but it can also be very rewarding.

This Communication Skills course will provide an understanding of:

  • Verbal and non verbal communication
  • Active listening and appropriate touching
  • How to use symbolic language
  • How cultural differences can affect communcation
  • The link between effective communication and well-being

This course is endorsed by the Australian Healthcare and Hospitals Association (AHHA).

This series of 5 online courses each provide training and knowledge in different aspects of dementia. The aim is to procide and understanding of Dementia with the goal of:

  • Giving you a better understanding of what it's like to live with dementia
  • Make working with people affected by dementia more rewarding for yourself and them.

Training Program

This non-accredited online course is offered through our learning management system. There are 2 components to this training program:

  • Online learning
  • Online workbooks

Students should allow up to 20 minutes for the online learning to be completed. If you have completed Understanding Dementia: Effective Communication Online training in the past, you may be able to complete the online program in a shorter time frame.

Understanding Dementia: Effective Communication Key Facts


100% Online Course - Complete your course quickly and easily online.

Learn at your own pace - Track your progress and complete your course at your convenience within a 3-month period.

Engaging & Interactive Content - Enjoy a mix of interactive modules, multiple-choice questions, and videos that make learning fun and interesting.

Same Day Certificate - Certificate of completion will be emailed directly to you.

Unique Approach to Refresher Training
Professional Audio
Animation and Interactivity
WCAG 2.0 Accessibility
Mobile Compatibility

Enrol in Understanding Dementia: Effective Communication Online Course

Unlock your potential instantly with our Understanding Dementia: Effective Communication online course and begin your learning journey wherever you are - at home, in the office, or on the move.

Book Now   Course PDF   Staff Training

Understanding Dementia: Effective Communication Course Requirements

Our Understanding Dementia: Effective Communication courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.

To complete an online course you need the following resources -

  • PC or Mac Computer, Tablet, iPad, iPhone or Android phone
  • Internet connection and browser (see below)
  • Speakers or headphones

Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away, and have 3 months to complete the course.

The Understanding Dementia: Effective Communication course is a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed the course, you will be emailed your Certificate of Completion straight away.

Online Course Software

Our online courses are accessible on a wide range of devices including Windows and Mac computers, iPads, tablets, and smartphones (both Android and iPhone).

  • For computers and tablets, we advise using the most recent versions of Chrome, Firefox, or Safari. Please note, Microsoft Edge is not supported at this time.
  • For iPhone users, the operating system should be iOS 11 or above, and Safari is the recommended browser.
  • For Android users, Chrome is the recommended browser.

Understanding Dementia: Effective Communication Course Pre-requisites

  • There are no pre-requisites for completing these courses and students do not require a USI number.

Understanding Dementia: Effective Communication Online Assessment

Students will be assessed through the use of online workbooks to confirm knowledge has been achieved and are provided unlimited attempts to complete the Understanding Dementia: Effective Communication Online course.

This Understanding Dementia: Effective Communication Online course combines plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.

Please Note: if you require accredited training or a Understanding Dementia: Effective Communication Statement of Attainment for the workplace, you should check with your employer or industry body to confirm Understanding Dementia: Effective Communication Online is accepted prior to enrolment. We do not offer refunds to students who did not realise they needed an accredited Understanding Dementia: Effective Communication certificate.

Understanding Dementia: Effective Communication Certification

Once successfully completed, learners will be issued with a certificate of completion for Understanding Dementia: Effective Communication. Certificates are emailed to students however hard a copy is available for an additional fee.

Students will be issued with a -

  • Certificate of completion for Understanding Dementia: Effective Communication

Certificates are issued by Training Unlimited Pty Ltd (RTO ID 20891).

Please be aware Students are NOT completing a nationally recognised unit of competency and will NOT be provided with a Statement of Attainment after completing this course.

Course Enrolment

Understanding Dementia: Effective Communication Course Description Student Handbook

The cost for the Understanding Dementia: Effective Communication Online course is $49.
View the Understanding Dementia: Effective Communication Refund Policy.

     

If organising staff training, we can facilitate the Understanding Dementia: Effective Communication Online course for groups.

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Online Course FAQs

How do I get my Certificate?

Once you've successfully completed your online course you'll receive your certificate by email straight away.

What are the System Requirements?

How do you get access to the course material? Once you log onto your learner portal, your course will be there. All you need to do is click START.

Do you need to download any software? No, just log in with your desktop or iPhone and you can start it straight away!

When does access expire? You will need to complete the course within 3 months of the original booking date.

Can you use Windows, Mac, Android and iPhone? YES, you can use all software. 

Are there any tests and what type of tests are they? Within the course, there is interactive modules, multiple choice and videos.

What do I need to start learning?

Nothing! All you need is a computer or laptop. The latest versions of Internet Explorer, Chrome or Safari are recommend.

Why learn online?

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.

General Course FAQs

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Can I pay my package in instalments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

Can you get me a job?

Although we cannot guarantee you a job, we would be delighted to refer you to an agent who may be able to assist you to find work.

What if I have trouble with written/spoken english for a Course?

You may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

What payment methods do you accept?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

Enrol in Understanding Dementia: Effective Communication Online Course

Unlock your potential instantly with our Understanding Dementia: Effective Communication online course and begin your learning journey wherever you are - at home, in the office, or on the move.

Book Now   Course PDF   Staff Training