Standard 3: Personal Care & Clinical Care

Gain essential skills in aged care quality and compliance with our concise, standard-focused courses.

Fast, easy enrolment with no waiting lists & flexible study options.
Begin your journey with a classroom, workplace-based or online course, email info@tu.edu.au to register.

aged care quality standard 3: personal care & clinical care

Aged Care Quality Standard 3: Personal Care & Clinical Care Online

Price: $49. Length: 40 minutes. CPD Points: 40

This course has been designed to teach leaders, managers and staff in residential aged care and home care services about personal and clinical care to improve the delivery of care services.

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aged care quality standards introduction

Aged Care Quality Standards Introduction Online

Price: $49. Length: 15 minutes.

The Aged Care Quality Standard Introduction course is a short course designed to give learners an overview of each Aged Care Quality Standard.

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assist clients with medication

Assist Clients with Medication Online

Price: $49. Length: 130 minutes. CPD Points: 130

This course has been developed to provide care and support workers with an understanding of how to assist clients with their medication needs in both residential aged care and home and community settings.

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basic life support

Basic Life Support Online

Price: $49. Length: 55 minutes. CPD Points: 55

This course has been developed as refresher training to provide healthcare professionals with an understanding of how to provide basic life support in an emergency situation.

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diabetes in aged care for personal care workers and support workers

Diabetes in Aged Care for Personal Care Workers and Support Workers Online

Price: $49. Length: 45 minutes.

This course provides personal care workers and support workers in residential and home care settings with the tools and knowledge they need to assist consumers with diabetes confidently and safely.

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hand hygiene for healthcare workers

Hand Hygiene for Healthcare Workers Online

Price: $49. Length: 15 minutes. CPD Points: 15

This course has been developed to give workers in the healthcare environment an understanding of the importance of hand hygiene in stopping and controlling the spread of infection.

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health services induction

Health Services Induction Online

Price: $49. Length: 45 minutes. CPD Points: 45

This course has been developed to provide an understanding of some of the key requirements in providing high-quality care and navigating the dynamic healthcare environment successfully.

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identifying, reporting and responding to the abuse of older people in care

Identifying, Reporting and Responding to the Abuse of Older People in Care Online

Price: $49. Length: 75 minutes.

This elder abuse and neglect training course has been developed to provide caregivers with the tools to identify the signs and symptoms of abuse or neglect and the risk factors for older people.

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incontinence suite - bowel management

Incontinence Suite - Bowel Management Online

Price: $49. Length: 40 minutes.

This course has been developed to provide learners with an understanding of faecal incontinence, constipation, their causes and management techniques

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incontinence suite - dementia and incontinence

Incontinence Suite - Dementia and Incontinence Online

Price: $49. Length: 25 minutes.

This course has been developed to provide an understanding of good practice continence care for those with dementia.

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incontinence suite - incontinence night care

Incontinence Suite - Incontinence Night Care Online

Price: $49. Length: 25 minutes.

This course has been developed to provide you with an understanding of good practice incontinence night care.

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incontinence suite - individual assessment and product selection

Incontinence Suite - Individual Assessment and Product Selection Online

Price: $49. Length: 70 minutes.

This course has been developed to provide an understanding of how to assess an individual’s incontinence protection requirements and select an appropriate continence product.

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incontinence suite - introduction to personalised incontinence care

Incontinence Suite - Introduction to Personalised Incontinence Care Online

Price: $49. Length: 30 minutes.

This course has been developed to provide an understanding of the different types of incontinence and the care someone affected by incontinence requires.

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incontinence suite - leakage prevention

Incontinence Suite - Leakage Prevention Online

Price: $49. Length: 20 minutes.

This course has been developed to provide the learner with an understanding of good practice pad leakage prevention for care recipients with incontinence.

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incontinence suite - pad changing and change frequency

Incontinence Suite - Pad Changing and Change Frequency Online

Price: $49. Length: 15 minutes.

This course has been developed to provide you with the knowledge, practical tools and support for good practice pad changing and change frequency.

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incontinence suite - perineal skin care in relation to incontinence

Incontinence Suite - Perineal Skin Care in Relation to Incontinence Online

Price: $49. Length: 30 minutes.

This course has been developed to provide the learner with the knowledge, practical tools to significantly reduce incontinence-related perineal skin

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infection prevention and control - standard precautions

Infection Prevention and Control - Standard Precautions Online

Price: $49. Length: 70 minutes. CPD Points: 70

This course has been developed to give the learner an understanding of how to apply standard precautions in your workplace, as well as the role they play in reducing the risk of infection.

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infection prevention and control - the basics

Infection Prevention and Control - The Basics Online

Price: $49. Length: 35 minutes. CPD Points: 35

This course has been developed to give the learner an understanding of what infection is and how infection occurs in healthcare settings, and some of the steps they can take to start controlling the risk of infection.

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infection prevention and control - transmission based precautions

Infection Prevention and Control - Transmission Based Precautions Online

Price: $49. Length: 30 minutes. CPD Points: 30

This course has been developed to give the learner an understanding of how to apply transmission-based precautions in your workplace, as well as the role they play in reducing risk and controlling infection.

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manual tasks in aged care

Manual Tasks in Aged Care Online

Price: $49. Length: 30 minutes. CPD Points: 30

This course has been developed to provide you with an understanding of how to perform manual tasks to safeguard both care providers and recipients, ensuring a safer and more efficient care environment.

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reporting abuse and serious incidents in aged care

Reporting Abuse and Serious Incidents in Aged Care Online

Price: $49. Length: 50 minutes. CPD Points: 50

This elder abuse and neglect training course has been developed to provide caregivers with the tools to identify the signs and symptoms of abuse or neglect and the risk factors for older people.

Learn More  Book Now  Staff Training

reporting abuse and serious incidents in home and community aged care services

Reporting Abuse and Serious Incidents in Home and Community Aged Care Services Online

Price: $49. Length: 65 minutes. CPD Points: 65

This course has been developed to provide care and support workers with an understanding of reporting abuse and serious incidents in home and community aged care services.

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safe medication management

Safe Medication Management Online

Price: $49. Length: 50 minutes. CPD Points: 50

This course has been developed to provide you with an understanding of best practice for safe medication management, medication administration and medication calculation.

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safe medication management including iv therapy

Safe Medication Management including IV Therapy Online

Price: $49. Length: 60 minutes. CPD Points: 60

This Safe Medication Management course is designed to provide relevant health professionals with training in safe administration of medication including IV therapy.

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workplace violence and aggression in healthcare

Workplace Violence and Aggression in Healthcare Online

Price: $49. Length: 95 mintues. CPD Points: 95

This course has been developed to provide you with an understanding of workplace violence and aggression in healthcare, the associated risks and how to navigate conflict effectively.

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Standard 3: Personal Care & Clinical Care

Aged Care Quality Standard 3 focusses on the expectations that the community and consumers have regarding the safe, effective and quality delivery of personal and clinical care and is aimed at leaders, managers and other staff members responsible for the delivery of care and services to consumers receiving residential aged care and home care services.

The goal of this course is to teach learners the importance of what Standard 3 means for consumers: That they get personal care, clinical care, or both, that is safe and right for them as an individual.

These courses are essential in today’s aged care sector, where quality and compliance are not just about meeting statutory requirements but are integral to delivering care that is respectful, person-centered, and safe.

Whether you are an individual seeking to enhance your professional capabilities or an organisation striving to uphold the highest standards of care, our Standard 3: Personal Care & Clinical Care courses equip you with the knowledge and tools to excel.

Embrace this opportunity to not just meet, but exceed the expectations set forth by these standards, thereby playing a pivotal role in shaping the future of aged care in Australia.

The Australian Primary Health Care Nurses Association (APNA)

Some of these courses are officially endorsed by the APNA, meeting all the required quality standards criteria. Eligible participants who complete the educational activities within this course are entitled to claim points towards their Continuing Professional Development (CPD).

standard 3: personal care & clinical care apna cpd points

Standard 3: Personal Care & Clinical Care Key Facts


100% Online Course - Complete your course quickly and easily online.

Learn at your own pace - Track your progress and complete your course at your convenience within a 3-month period.

Engaging & Interactive Content - Enjoy a mix of interactive modules, multiple-choice questions, and videos that make learning fun and interesting.

Same Day Certificate - Certificate of completion will be emailed directly to you.

Unique Approach to Refresher Training
Professional Audio
Animation and Interactivity
WCAG 2.0 Accessibility
Mobile Compatibility

Standard 3: Personal Care & Clinical Care Course Requirements

Our Standard 3: Personal Care & Clinical Care courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.

To complete an online course you will need the following resources -

  • PC or Mac Computer, Tablet, iPad, iPhone or Android phone
  • Internet connection
  • Internet browser (see below)
  • Speakers or headphones

Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.

The Standard 3: Personal Care & Clinical Care courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete a course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed a course, you will be emailed your Certificate of Completion straight away.

Online Course Software

Our online courses are accessible on a wide range of devices including Windows and Mac computers, iPads, tablets, and smartphones (both Android and iPhone).

  • For computers and tablets, we advise using the most recent versions of Chrome, Firefox, or Safari. Please note, Microsoft Edge is not supported at this time.
  • For iPhone users, the operating system should be iOS 11 or above, and Safari is the recommended browser.
  • For Android users, Chrome is the recommended browser.

Standard 3: Personal Care & Clinical Care Course Pre-requisites

  • There are no pre-requisites for completing these courses and students do not require a USI number.
standard 3: personal care & clinical care course staff training

Standard 3: Personal Care & Clinical Care Staff Training

For group enrolments we supply staff with individual access to online courses, personalised certificates and corporate discounts for 25 or more employees.

Staff Training

Online Course FAQs

How do I get my Certificate?

Once you've successfully completed your online course you'll receive your certificate by email straight away.

What are the System Requirements?

How do you get access to the course material? Once you log onto your learner portal, your course will be there. All you need to do is click START.

Do you need to download any software? No, just log in with your desktop or iPhone and you can start it straight away!

When does access expire? You will need to complete the course within 3 months of the original booking date.

Can you use Windows, Mac, Android and iPhone? YES, you can use all software. 

Are there any tests and what type of tests are they? Within the course, there is interactive modules, multiple choice and videos.

What do I need to start learning?

Nothing! All you need is a computer or laptop. The latest versions of Internet Explorer, Chrome or Safari are recommend.

Why learn online?

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.

General Course FAQs

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Can I pay my package in instalments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

Can you get me a job?

Although we cannot guarantee you a job, we would be delighted to refer you to an agent who may be able to assist you to find work.

What if I have trouble with written/spoken english for a Course?

You may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

What payment methods do you accept?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

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